Our Resources

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Emergency Crisis Lines

If you are in an emergency, or at immediate risk of harm to yourself or others, please contact emergency services on 000


Phone: 13 11 14 – www.lifeline.org.au

National service 24 hours, 7 days. Crisis Support, Suicide Prevention & Crisis Support Lifeline offers a counselling service that respects everyone’s right to be heard, understood and cared for.

Crisis Care

Phone: (08) 9223 1111 or Freecall STD: 1800 199 008

Crisis Care is a free telephone information and counselling service for people in crisis needing urgent help. 24 hours a day, seven days a week.
Telephone Crisis Care when:

  • You need someone to help sort out a serious problem
  • You are concerned about the wellbeing of a child
  • You are escaping domestic violence and need help
  • Arguments are causing unhappiness and problems in your family
  • You are alone or afraid and urgently need to talk to someone
  • You are homeless you need counselling, information or other support
Mens Line

Phone: 1300 78 99 78 – www.menslineaus.org.au

MensLine Australia is a telephone support, information and referral service, helping men to deal with relationship problems in a practical and effective way.

Mental Health Emergency Response Line

Phone: 1300 555 788 Rural: 1800 676 822

This 24 hour-7 days a week triage service consists of professionals who can come to a person’s home for emergency assessment. They can also provide advice about what to do in a crisis for health clients and their carers.

Salvation Army

Crisis Line: (08) 9442 5777or Bereaved by Suicide Line: 1300 467 354
Care Line: 1300 36 36 72 – for general counselling     

Perth 24 hours, 7 days. For crisis counselling & suicide prevention.


Phone: (08) 9381 5555 Youthline Perth: (08) 9388 2500 or Countryline Regional WA Freecall: 1800 198 313 Samaritans TTY WA: (08) 9382 8822 www.thesamaritans.org.au

The Samaritans provide 24 hour telephone access to suicidal and despairing people in Western Australia.  Call if you are going through a crisis, worried about something, feel upset or confused, or you just want to talk to someone. 24 hours a day, seven days a week.

National Domestic Violence and Sexual Assault Helpline

Phone: 1800 737 732 – www.fahcsia.gov.au/sa/women/progserv/violence/help/Pages/default.aspx

National 24 hours, 7 days. is for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault. 1800 RESPECT is free, confidential, professionally qualified, specialist counsellors will provide counselling, information, advice and referrals to relevant local services. 

Suicide Call Back Service

Phone: 1300 659 467 – www.suicidecallbackservice.org.au

National 24 hours, 7 days. Provides crisis counseling to people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide, 24 hours per day 7 days a week across Australia. People who are not linked in with current professional support can also access up to six sessions of ongoing counseling with the same counselor at times scheduled to suit you. Professional counselors, with specialist skills in working with suicide-related issues, will assist you in working through difficult emotions. The service provides support for people aged 18 and over, although parents of youth at risk are encouraged to call for support.

Other Resources

* Your doctor

* Your company Employee Assistance Program (EAP)

* mindhealthconnect: www.mindhealthconnect.org.au
This site is a main trusted gateway to issues surrounding mental health care and a good rst step to nding relevant support and resources to meet your needs.

* anxietyonline: www.anxietyonline.org.au
This site provides information about anxiety disorders, free online assessment and self-help treatment programs plus low cost therapist-assisted programs.

* e-couch: www.ecouch.anu.edu.au
e-hub’s has self help interactive programs for social anxiety, generalised anxiety and depression.

*beyondblue: http://www.beyondblue.org.au/
beyondblue is a national response to reduce the prevalence of depression in Australia. It has online self-assessment tools and self-help programs.

* Black Dog Institute: www.blackdoginstitute.org.au
This site has information on depression and Bipolar Disorder including information on getting help, staying well and about its research activities.

*Australian Drug Information Network: www.adin.com.au
The ADIN provides access to internet-based alcohol and drug information provided by prominent organisations across Australia.

* Living Is For Everyone (LIFE): www.livingisforeveryone.com.au
This Commonwealth Government website is a suicide and self-harm prevention resource. It provides resources aimed at reducing the rate of suicide in Australia. It is designed for people across the community who are involved in suicide and self-harm prevention activities.

Sexual Assault Resource Centre (SARC)

Phone: 9340 1828 (crisis line 24 hours)

Fifo Families

Phone:  (08) 6188 7670 – www.fifofamilies.com.au

FIFO Families is a social and support network for FIFO families and partners.

Children and Youth

Kids Help Line

Phone: 1800 55 1800 – www.kidshelpline.com.au

A 24-hour anonymous and confidential telephone and online counseling services for your people aged 5-25years.

Youth Focus

Phone: (08) 6266 4333 – www.youthfocus.com.au

Youth Focus is a unique independent not for profit organisation that supports vulnerable young people in Western Australia by offering a range of mental health services. We operate with a team of highly trained and skilled psychologists, social workers and occupational therapists to provide a range of early intervention and prevention services free of charge, aimed at supporting young people and their families to overcome the issues associated with suicide, depression and self harm.


Phone: 1800 650 890 or chat online – www.eheadspace.org.au

headspace is a National Youth Mental Health Foundation which offers support to those going through a tough time. They have centres across WA including Midland, Osborne Park, Fremantle, Joondalup, Rockingham, Bunbury, Albany, Broome and Kalgoorlie. These centres offer free support for those aged between 12 and 25 through access to a Counsellor, Carer Support Worker, Alcohol and Other Drug Nurse and bulk-billed Psychologist services. They also offer online counselling through their eheadspace program, you can chat online 24/7 to a qualified youth mental health professional.


Freecall: 1800 811 747 – www.arafmi.asn.au

Arafmi WA offers support to those who are going through an episode of mental illness or are caring for someone with a mental illness. Arafmi offer access to free counselling, over the phone or in person with a qualified Youth Support Worker or Peer Support Worker with lived experience. Arafmi also offers free respite for those taking care of someone with a mental illness, including Youth Camps during the school holidays, Pamper Days, Men’s Carer Social Days and access to Respite Houses. Arafmi also offer mutual support groups, Indigenous support, workshops for schools, advocacy, information, referrals and much more.



ReachOut.com is Australia’s leading online mental health service for young people, providing practical support to help them get through everything from everyday issues to tough times. ReachOut work alongside young people to deliver online tools that reduce youth suicide. Available anywhere anytime, the website receives about 1.85 million visits every year. They provide online chat support as well as information, apps to download and forums to join.